![]() ![]() In this case something about the change to W10 and back It seems (with prior experiences on different computers and with items such as keyboards) that the drivers made for Windows 10 simply do not work. The others are marked with "Failed"Ĭould I please get some advice on how to fix this. Only the "USB Composite Device" and "USB Printing Support" then become "Ready to Use". HP Color LaserJet CM1312 MFP Series PCL 6" Similarly when you allow Windows to run the automatic driver installer, it tries to install 5 functions/software components: ![]() (lines retrieve from the installation log- see attachments) Several errors occur - the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following: Since restoration to Windows 7 it now can not.įollowing HPs instructions I have completely removed the printer and related software and reinstalled it. Prior to this upgrade the printer could scan to the computer. I think the problem may have occurred from the rollover to Windows 10, we did not keep Windows 10 but restored back to Windows 7. Our HP Colour Laserjet CM1312 MFP printer has stopped being able to scan to our Windows 7 64-bit computer. ![]()
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